Las Vegas Sun

December 19, 2014

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Local government phone numbers are just a click – or more – away

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Associated Press

Grace Earle, standing, was the chief operator at the White House switchboard in 1955. Nowadays, Earle would probably tell a lot of people to visit whitehouse.gov if they need to contact the president.

Sun Archives

Navigating any website can present struggles for even the most-seasoned Web users, especially if they’re unfamiliar with the site.

The Sun, which uses local government websites on a daily basis, tried an experiment to see which of those sites were easiest for finding a specific piece of information – a telephone number – with the fewest amount of clicks of the mouse. The findings:

    • Clark County commissioners listen to a speaker during a meeting at the Clark County Government Center in Las Vegas on Tuesday, March 19, 2013.

      Clark County commissioners listen to a speaker during a meeting at the Clark County Government Center in Las Vegas on Tuesday, March 19, 2013.

      Clark County

      Site: clarkcountynv.gov

      Number of clicks from home page to find phone number of any county commissioner: 3

      Click on “Elected Officials.”

      Click on any name.

      Click on “Contact Us.”

    • Mayor Carolyn Goodman delivers the 2012 Las Vegas State of the City address at Las Vegas City Hall on Wednesday, April 11, 2012.

      Mayor Carolyn Goodman delivers the 2012 Las Vegas State of the City address at Las Vegas City Hall on Wednesday, April 11, 2012.

      Las Vegas

      Site: lasvegasnevada.gov

      Number of clicks from home page to find phone number of city manager: 1

      Click on “Mayor” under the “About us→City Government” pull-down menu.

      Contact information is at far right of page, however it is not specifically marked as the mayor’s phone number.

    • Henderson Mayor Andy Hafen, center, delivers the Henderson State of the City address at Green Valley Ranch Resort Thursday, Jan. 31, 2013.

      Henderson Mayor Andy Hafen, center, delivers the Henderson State of the City address at Green Valley Ranch Resort Thursday, Jan. 31, 2013.

      Henderson

      Site: cityofhenderson.com

      Number of clicks from home page to find phone number of the mayor: 1

      Click on “Contact Us” near top of home page; scroll down to Mayor and Council.

      *Note: Clicking the "Mayor's Office" link on home page will not lead you directly to a phone number for the mayor; you'll have to go back to the home page and start your search for the number anew.

    • The new North Las Vegas City Hall council chambers, Thursday, Nov. 17, 2011.

      The new North Las Vegas City Hall council chambers, Thursday, Nov. 17, 2011.

      North Las Vegas

      Site: cityofnorthlasvegas.com

      Number of clicks from home page to find phone number of the mayor: 1

      Click on “How to Contact” at top of home page.

    • Mayor Roger Tobler delivers the annual State of the City Address in the pavilion at Boulder Creek Golf Club in Boulder City Thursday, January 28, 2010.

      Mayor Roger Tobler delivers the annual State of the City Address in the pavilion at Boulder Creek Golf Club in Boulder City Thursday, January 28, 2010.

      Boulder City

      Site: bcnv.org/

      Number of clicks from home page to find phone number of the mayor: 2

      Click on “Mayor Roger Tobler under "City Council" at top of home page.

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