Thursday, March 5, 2009 | 8:50 a.m.
The newly opened M Resort Spa Casino said today it's hiring another 250 employees in order to better service customers, some of whom have endured long lines at its restaurants and rewards club signup stations.
The resort, which opened Sunday with some 1,800 workers and 390 hotel rooms, said it's also adding gaming machines and ATM/cash kiosks and has been opening its restaurant terraces early to serve diners.
The property at Las Vegas Boulevard and St. Rose Parkway said food and beverage business during its first three days was nearly double the 5,000 daily covers -- or parties served -- that were projected.
"We're taking immediate steps to hire more motivated team members to reinforce our service commitment and assist our guests. The demand is there and the people have expressed their love for our product in just these few short days. Our guests are coming from all over Las Vegas, including in-market tourists, not just from our neighboring communities south of the Strip," Chairman and Chief Executive Anthony Marnell III said in a statement.
The hotel-casino said that overall it has been twice as busy as projected and has added sign-up stations for its iMagine Rewards Club, bringing the number to 20 enrollment stations. Some 20,000 customers had signed up during the first few days of operation for the rewards club, which had a goal of enrolling 25,000 people during the entire month.
The resort plans to have the new employees in place by next week.