Friday, Jan. 15, 2010 | 11:08 a.m.
On January 16 at midnight, Harrah’s will assume management of the hotel at Planet Hollywood Resort and Casino, replacing Sheraton. I know that Harrah’s is pleased to take on the management of the Planet Hollywood hotel for the current owners and excited by the opportunity to work with such a terrific team of employees. Harrah’s certainly will appreciate the dedication to service that Sheraton instilled in the operations and the company plans to build on the quality service that employees demonstrate today. Of course, I will continue in my role and while we transition to Harrah’s management of the hotel, it will continue to be business as usual for all of us as enhanced by the Harrah’s executive team and the tools and skills they bring to further improve our property.
You will start to see a few Harrah’s executives around the property on a regular basis, including Marilyn Winn, Las Vegas Regional President. Marilyn oversees the management of Paris and Bally’s resort casinos and will add the Planet Hollywood hotel to her responsibilities. Steve Opdyke, Vice President of Hotel Operations for Bally’s and Paris Las Vegas, will directly oversee the hotel operations, including the front desk, front services, housekeeping, facilities, revenue management, call center, convention sales and service and associated departments. Shawn Ritchie, Vice President of Food & Beverage, will be involved in the buffet, room service, EDR, beverage and banquets. David Hoenemeyer, General Manager of Bally’s and Paris Las Vegas, also will be involved in Planet Hollywood hotel and food and beverage operations.
Please join me in welcoming Marilyn, David, Steve, and Shawn to the Planet Hollywood family.