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September 22, 2017

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Las Vegas air-conditioner repair service finds use for Google Glass

While Google Glass struggles to find a niche in the consumer market, a Las Vegas business has found a use for it.

Las Vegas Air Conditioning Inc. is using Glass to record the work of its technicians on air-conditioning units for customers who request it.

The company’s owner, Stephen Gamst, says customers often are distrustful of technicians because air-conditioning units are complicated and fixes are often expensive. Glass offers the company the chance to show a customer exactly what is wrong and help them understand why it needs to be fixed.

Gamst said the possibilities with Glass don’t end there. Once Google offers live streaming of Glass videos, he envisions a page where thousands of technicians watch their repairs, ready to offer help find a solution in complicated repairs.

So far, Gamst said not many customers have asked for the service, but it’s only the beginning. They’ll have a commercial coming out about their Google Glass service, and he believes soon everyone will want the Glass offer.

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