Las Vegas Sun

April 25, 2024

After shooting, center provides counseling, travel assistance, other help

Family facilities center tour

Mikayla Whitmore

A tour of the Family Assistance Center at the Las Vegas Convention Center on Oct. 6, 2017. The center offers services for the survivors and families of those killed in Sunday’s mass shooting on the Las Vegas Strip.

The Family Assistance Center at the Las Vegas Convention Center is offering services to help the survivors and families of those killed in Sunday’s mass shooting on the Strip.

“Our original intent for this center was for the families of the deceased,” said John Steinbeck, Clark County deputy fire chief and emergency manager. “Our focus has changed to helping the survivors and their families and have services available for them.”

Open from 9 a.m. to 7 p.m. daily, the center is located at Sierra Vista Drive and Swenson Street. People can reach the center by phone at 702-455-2433 or 1-833-299-2433.

The center is a safe haven and not open to the general public or the media for the privacy and comfort of those utilizing it, officials said.

The center offers lodging and travel assistance, legal services, on-site child care, help filing police reports and other assistance. The Red Cross is offering grief counseling and some financial services to families.

Victims or witnesses unable to make it to the center can call Metro at 702-828-3111 to file police reports or relay information.

FBI officials are there to release personal items left behind at the site of the shooting during the Route 91 Harvest country music festival. Items considered evidence still may not be available.

The center can also help the families of those killed make arrangements to get the bodies of their loved ones home for funerals.

The center can provide financial assistance and help put up survivors and their families in hotels and short-term rental properties through Airbnb.

“That’s both for people that had to have extended stays that were here and assistance for those that are coming for their loved ones that are still here and need assistance,” Steinbeck said.

Nevada Attorney General Adam Laxalt said his office is represented at the center to help those affected any way possible.

MGM Resorts has a table to aid any employees.

Those who need assistance from the Clark County Coroner’s Office can call 702-455-4281.

To report a missing person, Nevada residents can call 211, while those out of state should dial 886-535-5654.