Las Vegas Sun

May 5, 2024

Letter: SUN reporter unreasonable in demands made of DMV

I believe it only fair that the "freckled clerk" who apparently had a "hot date" be allowed her side of the "Nite 1" described in Ms. Schorr's article on the DMV.

As the mother of the referenced DMV technician, I would like to express my disgust at Ms. Schorr's account of the events. My daughter is a considerate, knowledgeable employee of the state of Nevada. She will go out of her way to accommodate most reasonable requests made of her by residents of our great state. Let us not lose sight of the fact the DMV is open 12 hours daily and eight hours on Saturday, for the convenience of the public.

I'm truly sorry for Ms. Schorr coming to the DMV unprepared. However, I don't feel she has the right to criticize my daughter and ridicule her because she had tried to help register her vehicle and can't be expected to wait indefinitely for a fax from her insurance company. With that in mind, she had completed her day and was preparing to reconcile her day's work and go home to her family. The reference to the "pay phone being round the corner" was for Ms. Schorr's benefit. Certainly the state should not be required to provide a phone for personal use, and it's not reasonable to expect the DMV to take the time to call the person's insurance company. It's the responsibility of the individual trying to register the car to come prepared.

My daughter did try to help Ms. Schorr. She was welcome to return the next day with a line pass, so she could go to the front of the line. To most of us this would have been an acceptable alternative. Apparently Ms. Schorr felt too embarrassed to return to the West Flamingo office, and decided to try the Carey office.

I can't answer for Ms. Schorr's other nights at the DMV, however she's obviously under 25 and very presumptuous. When I came to Nevada 13 years ago I had to take a written test to get my Nevada license, what's the problem? Keep in mind that driving in the state of Nevada is a privilege, not a right!

Perhaps it's not a "worst case scenario" that she should fail the test and "lose her job," the DMV must have higher standards than those of the Las Vegas SUN.

Name withheld

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