Las Vegas Sun

March 18, 2024

FAQ

  • How do I subscribe to the LasVegasSun.com?

    Click here for a digital subscription to lasvegassun.com.

  • Can I share my account with other people?

    Each account is for a single user. If we find that an account appears to be shared with others, we reserve the right to cancel the account.

  • What if I don't want to subscribe — can I still read LasVegasSun.com for free?

    Visitors have free access to a limited number of articles every month on LasVegasSun.com. Your free, limited access will reset one month after your first visit.

  • I get home delivery of the newspaper. Do I get free access?

    The digital subscription to LasVegasSun.com is separate from a print subscription to the Las Vegas Review Journal/Las Vegas Sun. All revenue from your digital subscription goes entirely to support the Las Vegas Sun newsroom. Our digital product includes all Las Vegas Sun original content as well as a great deal of content that does not appear in the print edition. Currently, none of your print subscription to Review Journal/Las Vegas Sun goes to supporting the Sun's editorial efforts.

  • If I go back and read an article I've already read, will that count toward my monthly limit?

    No. If you view an article you have already read in the current month, it will not count again toward your monthly limit.

  • How do I change the email address for my login?

    To update the email for your login go to "My Account". Click the “Profile” tab and enter the new email address in the “Email” field, then click “Save changes”. If you’re having issues please email [email protected] and let us know the email you’re logging in with and the new email address you would like to use.

  • How do I change my password?

    To change your password login go to "My Account". Click the “Profile” tab and click the “Change Password” button. Enter your current password, new password, and confirm new password then click “Save Changes”.

  • When does billing start?

    Billing begins when you sign up for your subscription. You will be billed monthly until you cancel your subscription.

  • How do I update my credit card information?

    To update your credit card information please go to "My Account". Go to the “Cards” tab and click the “Add Card” button. Enter your credit card details and click “Save Changes”.

  • How do I update my renewal payment method?

    To update the payment method for your renewal go to "My Account". Click the “Library” tab, click the "Manage" dropdown, then click “Update renewal payment method” for future digital subscription renewals.

  • What is the cancellation and refund policy?

    To cancel your digital subscription go to "My Account". Click the “Library” tab, click the "Manage" dropdown, then click “Cancel subscription”. When you cancel a subscription, the cancellation is effective immediately. You will not receive a refund for the current billing cycle. If you would like to retain your access until the end of your billing cycle, go to "My Account", click the "Library" tab and turn off the "Auto-Renew" toggle.

  • Who should I contact for digital subscription support?

    Please email [email protected] and let us know the username and email you’re using to login and we’ll take a look at any issues for you. Most login issues can be resolved by clearing your browser cache and restarting your browser.

  • How do I submit a news tip or press release to the Sun?

    Please use the feedback form to e-mail the newsroom with news tips. Press releases can be submitted here for both newsroom consideration and possible online publication. Contacts for individual editors and reporters are listed on the staff page.

  • How do I purchase a photo, video, other image or the rights to reprint a story?

    Not all photos are available for sale. For all reprint licensing requests, please contact our photo licensing team.

  • Can I run an obituary in the Sun?

    The Sun does not print paid obituaries in the paper or online. You will need to contact the Las Vegas Review-Journal for such a service by calling (702) 383-0383 or visiting its obituary page. Please send us a message if you think someone of major importance to the community deserves a staff-written obituary.

  • Isn't the Las Vegas Sun part of the Las Vegas Review-Journal?

    No. The Las Vegas Sun is Southern Nevada's independent and locally owned newspaper. The two papers participate in a Joint Operating Agreement, which is a U.S. Justice Department-approved method of maintaining competitive, distinct voices in newspaper markets. The R-J handles the printing and distribution of the paper, but the editorial material for the Sun is prepared independent of the R-J. Click here for more about the Sun.

  • How do I get a back issue of the Sun?

    Since the print edition of the Las Vegas Sun is delivered inside of the Review-Journal, you will need to contact the R-J at (702) 383-0400. For issues prior to the past few years, you can visit the Las Vegas City Library (833 Las Vegas Boulevard North), the Clark County Public Library (1401 East Flamingo Road) or the Lied Library at UNLV for their microfilm archives.