Las Vegas Sun

November 22, 2017

Currently: 64° — Complete forecast

Customer trumps Waffle House rule, gives $1,000 tip directly to server

RALEIGH, N.C. — A server at a North Carolina Waffle House has received a $1,000 Mother's Day tip directly from her customer after the restaurant refused to give it to her because it was left on a credit card.

Shaina Brown was working the night shift in Raleigh when a man left her the tip. But the Waffle House tells The Raleigh News & Observer it refunds large tips unless they're paid by cash or check to avoid disputes about charges.

Brown told WTVD-TV in Raleigh she was humiliated when the restaurant refused to give her the money.

She said she received a call last week from her customer, who wanted to remain anonymous. Brown said the customer had heard about Brown’s problems over the tip and wrote her a check directly.

Brown calls the man a hero.

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